CAREER

GLOBAL CHIEF INFORMATION OFFICER (CIO / CTO / CISO)

Solving the biggest and most complex problems in security and technology for the largest global organizations in world

SUMMARY

GLOBAL CHIEF INFORMATION OFFICER (CIO / CTO / CISO) 10+ years of executive experience in Digital Transformation and Information Security Strategies from inception to completion. Information Technology (IT) and Information Security Senior Executive with a noteworthy career of executive experience, expertise, and high achievement in large global organizations’ executive technology positions (CIO/CTO/CISO) through IT Planning and Transformation leadership and management, corporate technology performance, policies and procedures, security management, planning, and enterprise architecture. Robust experience in Enterprise IT transformation, through cost reduction and modernization transformation initiatives. Experience in building and optimization of IT and Security capabilities, through spend optimization, leveraging innovation and modernization. Global executive experience in Board of Directors reporting and presentations for IT and Information Security. Exposure and experience in multiple industries with focus on Financial Services, Banking, Telecom, Higher Education, and Media.

“THANK YOU for your enormous contributions to modernizing and professionalizing Laureate's security protocols and technology platforms. You are executing your strategies with measurable positive impact…realistic and transparent about the journey ahead…Thanks for your commitment to Laureate’s tech enabled future.” ~ Laureate International Universities CEO

PROFESSIONAL EXPERIENCE

Laureate Education, Inc., Laureate International Universities •
Baltimore, MD (Global) Worldwide leader in higher education, with $3.8B in revenue from 27 accredited campus-based and online universities offering undergraduate and graduate degree programs to more than 805,000 students in 7 countries.

GLOBAL CHIEF INFORMATION OFFICER (CIO & CISO) 2015 to Present Senior member of the C-suite leadership team. Directs the global technology strategy and executes an enterprise-wide global security services program, including Information Security, Enterprise Architecture, IT Infrastructure, and Operations. Directs major corporate and global datacenters, delivering 24/7 world class infrastructure services. Leads a global IT organization of 1,810 employees and a $215M IT Budget, servicing a global organization of 65k employees.

At the start of Laureate career, as first CISO for Laureate, built, grew, and fostered growth within the IT/CISO team from 1 to 200 staff. Developed corporate information security strategy, facing a critical problem with lack of cybersecurity that had resulted in coverage termination by the cybersecurity insurance carrier. Within 24 months, improved the corporate IT/CISO posture, for example enabling purchase of a $50M policy for cyber risks for operations with the same insurance carrier that had previously deemed Laureate too risky on a cyber perspective, contributing to a successful IPO in 2017.

Led a corporate spend reduction from 9.2% down to 5.8% of total revenue on IT enhancement as a transformation project. Direct IT Transformation program to prepare the IT global services organization to attain global reach and deliver 24/7 world-class technology services to all Laureate Education global operations. Revitalized and modernized with investments in innovative solutions, achieving reduced costs, streamlined operations, and increased revenue.

Created and maintained a global information security program that successfully took IT Security maturity from level 1.2 to 3.8 in 3 years, strengthening security posture within an organization with a very large attack surface, across 25+ higher education institutions, enabling full SOX compliance for Laureate as public company.

Successfully moved 65,000 employees to a ‘Work from Home’ model in two weeks and deployed all IT assets to support remote learning for 850,000 higher education students, across 7 countries.

Multiple successes in driving all aspects of program lifecycle, from initial concept and requirements through design, development, sales, and implementation.

Attacked in 2017 by ransomware in a Laureate school in Mexico, paralyzing the school for a week during the rollout of the cyber security program. Recovered quickly, however, was hit again with added ransomware demand. Accelerated deployment to that school and prevented further intrusion. First shutdown cost $5M million; prevented same in next attack.

Previous

CGI, Inc. • Montreal, Quebec, Canada (Global) CGI is a global IT consulting, systems integration, outsourcing, and solutions company. Services provided include application services, business consulting, business process services, IT infrastructure services, IT outsourcing services, and systems integration services. CGI has customers in a wide array of industries and markets, with many in financial services.

CHIEF TECHNOLOGY & INFORMATION SECURITY ARCHITECT, FINANCIAL SOLUTIONS GROUP 2005 to 2015
Created and managed technology and INFOSEC strategy for CGI’s Financial Solutions Group, providing technical and security direction for all financial solutions, which included Trade, Originations, Servicing, Collections, and Gateway solutions. Led a team of 25 Senior Technical Architects via 4 direct reports.
Led business unit focused on building and deploying software for clients as CGI transformed from client single sales to selling software as a service hosted in CGI’s datacenter, selling 10-year contracts of reoccurring revenue. Security was the greatest challenge; software that was deployed in the client’s datacenter was now in CGI’s datacenter. Built and trained the team to make the environment in CGI’s datacenter secure. Developed programs that withstood audits by Bank of America (BOA), Citibank, Barclays, JP Morgan, and Chase.
Expert at building a technical information security program and also “selling” it to the client, to convince them to trust CGI. Performed complete architectural design and performance tuning for large-scale platform and web-facing infrastructure, which included J2EE and Oracle with BPEL, BPM, and EAI components. Information Security Governance: Rolled out an enterprise security program and technology roadmap for security solutions and security technology to address marketplace security requirements such as PCI-DSS and ISO27000.
Developed cloud security technology policy and standards to ensure safe deployment and offering of large information technology solutions in secure datacenters complying with the latest regulations and best practices Provided account management for the largest telecom operator in Brazil, including cultivating client relationships, identifying sales opportunities, and worked with the largest banking institutions, including JP Morgan Chase, Wells Fargo, Moody’s, and BOA.

EARLY CAREER

Senior Technical Architect for AMS (American Management Systems) – Fairfax, VA : 2000-2005
Awarded software patent for prototype, a self-built customer hierarchy for promoting customer loyalty. Provided all solutions design and conception development for software solution. Partnered with Embratel for deployment of advanced collections platforms with total ROI of $28M+ in the first year. Led the deployment of PDI for the world’s largest aerospace company, providing project management, architectural design, and performance tuning utilizing J2EE and HP-UX.

Technical Architect for AMS (American Management System – Europe (Portugal, Belgium) : 1995-2000
Spearheaded the development and implementation of new Customer Care and Billing system in Europe for pre-paid subscribers at Vodafone and Belgacom. Efforts included directing team of analyst in creating new technical framework. System included the development of quick activation wizard to reduce customer activation time from 5 minutes to 30 seconds.

EDUCATION

Science University of Lisbon, Lisbon, Portugal Master of Science, Operations Research (with Honors)
Science University of Lisbon, Lisbon, Portugal Bachelor of Science, Statistics and Operations Research • (with Honors) Fluent Portuguese, French, and Spanish

SKILLS

Senior Level IT Vendor relationships IT Strategy IT Security and Risk Management International Experience - Global Level IT Security Policy and Governance Current State/Future State Technology Landscapes Build/Buy Strategy - SOC Operations & Compliance End-to-End Threat and Risk Optimization Cross-Functional & Global Leadership M&A IT/Security Management Security Product Development Board of Directors Guidance and Advisory Experience on SOX, PCI, GLBA, NIST, ISO27000

Rodrigo Loureiro - Global CIO / CTO / CISO